Inpatient

Mobile Phone Policy Inside the Hospital
  • Voice calls are generally prohibited inside the hospital, except in designated permitted areas. Even in permitted areas, please observe the following rules to avoid disturbing other patients.

Guidelines
  • Keep your phone on silent mode at all times to ensure ringtones do not sound.Follow all staff instructions. In some cases, staff may ask you to stop using your phone.
  • Please observe general social etiquette and do not disturb others.

※Failure to follow these rules may result in a ban on bringing mobile phones into the hospital.

Permitted Areas
  1. Dining Rooms and Meeting Rooms in each ward
  2. Private Rooms (Paid rooms)
  3. Family Waiting Room (3rd Floor)
  4. Restaurant (2nd Floor)
  5. Eat-in Space (2nd Floor)
  6. Lounge & Care Makeup Room (2nd Floor)
  7. Coffee Shop (1st Floor)

Outpatient Parking Lot Usage

Inpatients (Patients currently admitted): As a general rule, patients are not allowed to park their vehicles at the hospital during their stay.

Exceptions

If parking during your hospitalization is deemed unavoidable, permission may be granted. Please consult with the ward staff.

If approved, an "Inpatient Parking Permit" will be issued. The following parking fee must be paid upon discharge.

500 yen per day × Number of days parked (Please note: No discounts are available for Physical Disability Certificate holders in this case.)

Outpatients and Patient Visitors

User Parking fee Those with a "Physical Disability Certificate"
Outpatients Free for up to 30 minutes Free of charge upon validation at the General Information Counter (Main Entrance).
200 yen per day
Patient Visitors Free for up to 30 minutes
200 yen for the first 3hours, and 100 yen for every additional hour thereafter
Up to 800 yen per day

Visiting Information
  • Visiting Hours: * Weekdays: 2:00 PM – 8:00 PM / * Weekends & Holidays: 10:00 AM – 8:00 PM

    Visits are limited to once a day for up to 30 minutes.

    (Exceptions apply for admissions, discharges, medical briefings, or waiting during surgeries/examinations.)

  • No appointments are required. Please fill out a "Visitor Application Form" at the General Information Desk or the After-Hours Entrance, and submit it to the ward staff. Please note that visits may be declined if visitors are feeling unwell.
  • When visiting, please ensure you have no fever or respiratory symptoms. General visits are limited to a maximum of 5 family members (please keep the number of visitors to a minimum).
  • Online (virtual) visits are available. If you would like to request an online visit, please inform the ward staff.

Regarding Family Accompaniment (Attendants)
  • Nursing care is provided by our nursing staff, so family members do not need to stay with the patient. However, depending on the patient's medical condition, family members may be allowed to stay as attendants if it is deemed necessary by the attending physician and the Head Nurse.

Security cameras
  • Security cameras are installed at various locations throughout the hospital. Please be advised that these cameras are operated solely for the purposes of safety management and crime prevention. Thank you for your understanding.

Emergency hospital announcement
  • Due to our role as an Advanced Treatment Hospital, we care for many patients who are critically ill or have complex medical conditions. In the event of a life-threatening emergency involving any of our patients, we may make facility-wide announcements to summon medical staff, even during the night or early morning hours. We ask for your kind understanding and cooperation during these critical situations.

Consulting Other Medical Institutions During Your Stay
  • Under health insurance regulations, patients admitted to our hospital are generally not permitted to seek medical consultation or treatment at other hospitals. This restriction also applies to family members visiting other hospitals on the patient's behalf. If you or your family must visit another medical institution for any reason, please consult your doctor or nurse first. Please be aware that if you visit another hospital without authorization, your health insurance may not cover the costs.

Diversity and Inclusion (LGBTQ+)
  • We respect diversity in sexual orientation and gender identity. If you have any concerns or specific needs related to LGBTQ+ matters during your stay, please feel free to consult our staff. We are here to support you.