Inpatient

Medical certificates
  • If you need a medical certificate, please come to the reception desk on the first floor of the hospital (office hours: 8:30 am-3:00 pm on weekdays).
  • A letter of attorney is required if someone other than the person making the request is applying, so please contact the office for more information.
  • If it is difficult for you to come to the above window while you are in the hospital, please ask the ward staff for help.
  • If you have been hospitalized in more than one department, e.g. by transferring to another department during your hospitalization, you must apply for the documents from each department (fees are charged per department).

About the price of the medical report

An amount equivalent to sales tax will be added to your bill.

documentation fee Diagnostic materials (as determined by the Hospital) per item 2,000 yen
Special medical certificate fees (life insurance-related) per item 5,000 yen
(Anyone other than the above) per item 5,000 yen
Death diagnosis materials per item 3,000 yen
Certification fee per item 2,000 yen
Special proofs (other than those ordered by the Court) per item 5,000 yen

Payment of hospitalization fees and other charges

If you have any questions or concerns about hospitalization fees, please inquire at the hospital's reception desk in the outpatient hall on the first floor before making payment.

Please note that although we do our best to calculate the hospitalization fee accurately, there may be additional charges after you leave the hospital due to additional medications or tests.


Claims for hospitalization expenses

Patients who are in the hospital will receive a monthly breakdown of their regular hospitalization fees up to the end of the month, and after the 10th of the following month, a "Breakdown of Regular Hospitalization Fees Paid" will be sent to them.

Patients who are discharged from the hospital will receive a "Notice of Discharge Accounting" at the time of discharge.

In addition, in order to ensure accurate settlement of medical expenses, patients whose charges are not fixed at the time of discharge (patients who have not applied for a Certificate of Maximum Limit, have not submitted their health insurance card or have a medical care certificate for rehabilitation medical care, medical care for children, child-rearing medical care, pediatric chronic care or specified disease treatment receipt, etc.) will not be discharged from the hospital.

We will not calculate charges during the public insurance process (no charge calculation will be performed for cases of unconfirmed insurance use, such as traffic accidents, workers' compensation, transplants, clinical trials, emergency discharge, etc.). In such cases, please make payments at the payment window at a later date.

For all others, please pay at the automatic teller machinelocated in the outpatient hall on the first floor of the hospital or at the payment window.

Place of payment Payment Method Time Zone
Automated teller machine Cash Monday through Friday
9:00 am to 5:15 pm
credit card
debit card
All day (24 hours)
Payment Cash
credit card
debit card
Monday through Friday
8:30 am to 5:15 pm
Out-of-hours medical treatment and payment counter Cash
credit card
debit card
Monday to Friday
After 5:15 Weekends and holidays (24 hours)

The following credit cards and bank cash cards can be used for payment:

※We recommend paying between 10:00 am and 1:00 pm on weekdays, as these times are busy with outpatients.


Receipt

Please keep your receipt in a safe place, as it will be required for the reimbursement of high-cost medical expenses and income tax deductions for medical expenses. The receipt cannot be reissued. If you have lost your receipt, please visit the reception desk (outpatient hall on the first floor of the hospital) to have it issued for a fee.


Medical statement

When being issued a receipt for medical fees, all patients (unless they do not wish to receive a receipt) are required to receive a detailed statement of the items calculated as part of the medical fees. At the main hospital, you can receive a detailed statement at the payment window or when using an automated payment machine.

  • The "Medical Statement" will be issued together with the receipt, except for those who do not wish to have it issued.
  • The names of drugs and operations, procedures or tests performed and the number of points scored are written on the Medical Statement. It does not include the name of the disease.
  • Please be careful not to lose your "Medical Treatment Statement", as it involves your personal information and privacy.

※Please contact the payment window or the Medical Affairs Section ( 097-586-5441) for consultation regarding payment methods.