Inpatient
- If you require a medical certificate or other documentation, please visit the Medical Certificate Counter (Counter 4) located in the 1st Floor Outpatient Hall (Reception hours: 8:30 a.m. to 5:00 p.m. on weekdays).
- If someone other than the patient is applying, a letter of proxy (power of attorney) is required. Please inquire at the counter for details.
- Inpatients who have difficulty visiting the counter should consult with the ward staff.
- For patients who have been hospitalized in multiple departments (e.g., due to a change in the treating department), a separate application is required for each department. (Fees will be charged per department.)
Note: Please be advised that it typically takes 2 to 3 weeks to issue medical certificates from the date of application.
Regarding Document Fees
| Document Fees | Medical Certificate (Standard Hospital Form) | Per document | 2,200 yen |
|---|---|---|---|
| Special Medical Certificate (Non-Standard Form) | Per document | 5,500 yen | |
| Death Certificate | Per document | 3,300 yen | |
| Certificate (Standard Hospital Form) | Per document | 2,200 yen | |
| Special Certificate (Non-Standard Form) | Per document | 5,500 yen |
If you have any questions or concerns regarding your hospitalization fees, please consult with the Inpatient Reception (Counter 3) in the 1st Floor Outpatient Hall before making your payment.
While we strive for complete accuracy in calculating hospitalization fees, please be advised that additional charges may be billed after discharge due to supplementary medications, tests, or other services.
Billing for Hospitalization Fees
For current inpatients, hospitalization fees are calculated at the end of each month. An "Itemized Monthly Hospitalization Bill" (Inpatient Fee Periodic Payment Statement) will be delivered to you after the 10th of the following month.
For patients being discharged, a "Notice of Discharge Accounting" will be provided at the time of discharge.
Please note that billing will not be finalized at the time of discharge for patients in the circumstances listed below. In such cases, a "Notice Regarding Discharge Payment" will be provided instead. Please complete the payment procedure at a later date at the Payment Counter or the After-Hours Clinic Reception/Payment Counter.
[Applicable Circumstances for Delayed Billing]
- Pending application for a "High-Cost Medical Expense Benefit Eligibility Certificate" (Eligibility Certificate for Ceiling-Amount Application).
- Health insurance card not yet submitted.
- Pending procedures for publicly funded healthcare (e.g., Medical Care for Services and Supports for Persons with Disabilities, Medical Care for Underage Beneficiaries, Medical Care for Premature Babies, Chronic Specific Diseases in Children, or Long-term Care for Specified Diseases).
- Pending insurance determination for traffic accidents or workers' compensation.
- Cases involving organ transplants, clinical trials, or emergency discharge.
[Payment Location and Hours]
Please make your payment at the Automatic Payment Machines or the Payment Counter located in the 1st Floor Outpatient Hall.
Payment hours are as follows:
| Payment Locations | Payment Methods | Operating Hours |
|---|---|---|
| Automatic Payment Machines | Cash | Monday – Friday: 9:00 a.m. – 5:15 p.m. |
|
24 hours a day | |
| Payment Counter |
|
Monday – Friday: 8:30 a.m. – 5:15 p.m. |
| After-Hours Clinic Reception / Payment Counter |
|
|
We accept the following credit cards and bank cash cards (debit cards) for payment.
Note: The payment counters are typically very crowded with outpatient visits between 10:00 a.m. and 1:00 p.m. on weekdays. To save time, we recommend making your payment during other hours.
Receipt
Receipts are required for high-cost medical expense refunds and medical expense deductions for income tax. Please keep them in a safe place, as receipts cannot be reissued.
In the event that you lose your receipt, we can issue a "Certificate of Payment" for a fee. Please apply at the Medical Certificate Counter (Counter 4) in the 1st Floor Outpatient Hall.
Medical Cost Statements (Itemized Bills)
In principle, medical institutions are required by law to issue an itemized medical cost statement to all patients (except for those who do not wish to receive one) at the time of receipt issuance. At our hospital, these statements are issued at the Payment Counter and the Automatic Payment Machines.
- An "Itemized Medical Cost Statement" will be issued together with your receipt, except for those who do not wish to receive one.
- The statement includes the names of medications, surgeries, procedures, tests, and their respective billing points. (Note: The diagnosis/disease name is not included.)
- As these statements contain details such as the names of medications and tests, please consider your privacy needs—especially if a family member or representative is handling the payment on your behalf. If you do not wish to have a statement issued, please inform the staff at the Payment Counter.
- Since the "Itemized Medical Cost Statement" contains personal information and privacy-sensitive data, please be careful not to lose it.
Note: Regarding payment consultations, please contact the Payment Counter or the Cashier Section of the Medical Affairs Department.